With this state-of-the-art facility, Kadoor JCB will strengthen its presence in five key districts of Kerala – Kozhikode, Kasaragod, Kannur, Wayanad and Malappuram.JCB India and its dealer, Kadoor JCB have inaugurated a world class dealer facility in Kozhikode. Spread over 15,000 sq.ft., this facility has been set up to provide a unique experience to JCB customers for all their equipment requirements related to sales, service and JCB genuine parts, according to a company statement.
With this state-of-the-art facility, Kadoor JCB will strengthen its presence in five key districts of Kerala – Kozhikode, Kasaragod, Kannur, Wayanad and Malappuram. This facility will also be the new head office for Kadoor JCB.
“Kerala is an important market for JCB and we are fully aligned with the opportunities it presents. JCB offers a world class range of products in India, especially in the Excavator segment, where the range starts from 3T Mini Excavators and goes upto 37T Tracked Excavators. With this innovative range of machines and this world class dealership, JCB will significantly contribute towards offering an unmatched experience to its customers in this region,” said Vipin Sondhi, MD and CEO, JCB India.
“As JCB transforms into a full range infrastructure equipment partner, we are committed and focused on creating a differentiated experience for our customers by providing the full solution of products, training, monitoring, parts, and service,” Sondhi added.
The workshop will provide services for the entire range of JCB machines which includes the backhoe loaders, the mini, the premier line range (tracked excavators, wheeled loaders and compactors), the material handling range (telehandlers, skid steer loaders and super loaders) and JCB Diesel Gensets.
This new dealership also has a state-of-the-art command centre for “JCB Livelink” which is an advanced telematics technology enabling customers in efficient fleet management.
JCB Livelink provides real time updates to customers regarding service, fuel alerts, opeations and security of their Livelink enabled machines by using the geo fencing and time fencing features. These updates are shared through SMS alerts on their mobile phones or smart devices in real time.
The infrastructure of the dealership has been made as per the JCB corporate identity guidelines and is equipped with JCB standardised systems and processes.